Security and Safety of Emergency Entrance/Waiting Area
There was an increasing number of safety issues in the emergency department (ED) entrance, registration and waiting areas at the hospital. The entrance to the ED entrance was not controlled and was used as an entrance to the main hospital. Staff have felt unsafe in numerous situations and have been injured due to volatile/aggressive patients and visitors. Staff have resigned due to the safety concerns. Visitors and patients have also witnessed violent acts in this area. There were numerous safety issues observed while assessing the physical area and layout of the ED entrance and waiting area.
Jeannette Adamski, Director Support Service, Rehab Service, Occupational Health, Spiritual Care MercyOne North Iowa Medical Center, Mason City
5/15/2019 1:05:00 PM

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